Turning Difficult Conversations into Opportunities for Growth
Wed July 16, 2025 10:00 am - 12:00 pm
$60.00
You may be able to receive this Workshop free of charge. Create an account or login to your dashboard to check your eligibility.
In this dynamic, skills-focused workshop, participants will learn how to express themselves with clarity and confidence while building stronger, more respectful relationships. Through interactive activities and practical strategies, you'll develop assertiveness to speak up effectively, explore conflict resolution techniques that turn disagreements into productive conversations, and learn how to build trust and rapport for open communication. You'll also strengthen your ability to stay composed under pressure, enhancing both personal and professional interactions.
Did you know?:
1. Poor communication costs companies an average of $12,506 per employee per year due to lost productivity, misunderstandings, and unresolved conflict. (Source: Grammarly & The Harris Poll, 2023)
2. 86% of employees and executives cite lack of collaboration or ineffective communication as the root of workplace failures (Source: Salesforce, 2012)
3. Compared with people at low-trust companies, people at high-trust companies report: 74% less stress, 106% more energy at work, 50% higher productivity, 13% fewer sick days, 76% more engagement, 29% more satisfaction with their lives, 40% less burnout. (Harvard Business Review)
Learning Outcomes:
By the end of this session, participants will:
Develop assertiveness to express thoughts and needs clearly and respectfully.
Learn conflict resolution techniques to navigate disagreements productively.
Build trust and rapport to foster open and honest communication.
Strengthen self-management skills to stay composed and focused under pressure.
Bio: Roberta E Sawatzky is a Leadership Coach and Consultant, former business professor, blogger, International Speaker, and avid traveller with a special interest in flexible working. Using a strengths approach, she coaches individuals and teams as they navigate the many changes and transitions so prevalent in today’s working contexts.
Her experience of childhood immigration to Canada would solidify her interest in cross-cultural contact, international travel, and processes of immersion and assimilation. She continued to nurture this interest while pursuing international research into the characteristics of flexible working contexts.
Community Futures British Columbia
myCommunityFutures
33163 2nd Ave
Mission BC V2V 6T8 1-604-289-4222 information@communityfutures.ca
Mon to Fri: 8:30am to 4:30pm
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ABOUT COMMUNITY FUTURES BRITISH COLUMBIA
CFBC is the provincial association for the Community Futures Development Corporation. Since 1992 we've been fostering entrepreneurship and economic development in rural BC through our 34 member offices. Learn More.
RECONCILIATION STATEMENT
We are grateful to live and work with people from across many traditional and unceded territories, covering all regions of British Columbia. We are honoured to live on this land and are committed to economic development and growing small businesses together.
1-604-289-4222
information@communityfutures.ca
